Privacy Policy

for Drone Pilot

Questions and answers

What is Drone Pilot?

Drone Pilot is a mobile app that helps you fly your drone wisely. It shows you where you can and cannot fly. For now it works in Latvia airspace but we will be expanding. A drone traffic management app solution like this makes the airspace safer. It's an app that every drone pilot should have since it gives information about airspace, zones, regulations and other features in the future.

Drone Pilot is currently available only on the iPhone but there will be an Android version coming out too.

Drone Pilot mobile app is a free service, with Drone Pilot Pro as a paid subscription to enable all of the features. 

Registering for Drone Pilot

Drone Pilot members must be over 13, and can only have one account on the service. You must use your real name and enter all your information accurately during the signup process. We may delete accounts which we feel are inappropriate, abusing the service, duplicates, that are empty, or requested to be deleted by the owner.

We work very hard to make sure our platform is always up and running. However, we can make no guarantees about the uptime, availability, accuracy, quality, or long-term storage of your information.

Email Login

Sign up happens with an email address and password. 

If you forget your password you can reset it in the app login view by tapping "Forgot password?".

If you created an account and then later wish to have it removed, contact us at info@dronepilot-app.com or delete the account directly from the app in "Profile" section.

In App Purchases with mobile app

Drone Pilot Pro can be subscribed through the iPhone app.

You can do monthly, 6 month or yearly subscription, and the exact price will depend on your App Store region—since the prices are converted to local currency in different places. You can see the pricing on in the app under Settings > Profile > Subscription.

Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period.

Subscriptions may be managed by the user and auto-renewal may be turned off by going to iTunes subscription settings after purchase.

We offer a 7 day free trial for any of the chosen subscription types. After the trial ends You will be charged the subscription price automatically. You can manage subscription settings in your iTunes subscription settings.

Payments

We offer free and paid accounts. Those who upgrade to Drone Pilot Pro will be charged a monthly, half-year or annual fee, depending on the plan selected. Refunds will not be granted.

In the app, you can upgrade with In App Purchase.

Subscriptions through iTunes can be managed through your Apple ID Learn more about iTunes subscriptions.

Analysis & Aggregation

We may use aggregates of all the information stored on Drone Pilot to develop better or brand new features, train machine learning models, or do research which we believe will benefit all our users. Developing new features, like showing live flights on the map which makes other pilots aware of the live flights and improves safety of the airspace. We also are building a platform for controlling instances like the ANSP and they will be able to view the same data.

Whenever we build new features or do analysis, we are careful to maintain user's privacy and not reveal any personal information that wasn't made public.

Analytics Tools

We use 3rd party services for analytics and crash reporting on the Drone Pilot app. They are extremely secure and used by most of the top internet companies. These services include Google Analytics & Fabric.

Deleting data

If you signed up by accident or want to be removed from the platform contact us with the subject: "Delete user" at our contact info or in the application go to "Profile" and select "Delete Profile". After confirmation all of your data will be deleted from our servers.

Contact Us

If you have any questions or concerns, please feel free to email us at info@dronepilot-app.com

Start using Drone Pilot

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